Frequently Asked Questions
FAQ’s
Our customer-centric approach helps us to manage to provide quality services at an affordable price.
How can I Procure medicines?
As Vendor
You can visit our website and fill in enquiry form mentioned on the website (http://medicanthealthcare.com/contact-us/vendor-enquiry/). We will respond within 12-24 hours after receiving your query form. Upon receiving your confirmation, our sales team will raise Pro-Forma Invoice containing details of medicine, price, logistic cost and all other charges applicable.
As Customer
You can visit our website and fill in enquiry form mentioned on the website (http://medicanthealthcare.com/contact-us/customer-enquiry/). We will respond within 12-24 hours after receiving your query form.
What information do you need from me to process my order as fast as possible?
We will require the following documents to process your order immediately
- Doctor’s Prescription – Signed and Stamped Scan copy of the Doctor’s prescription must be attached with your order confirmation mail. Doctor’s Registration No is also required on the prescription.
- Patient’s Identity card – We will require scan copy of the Patient’s identity card to process the order. Identity cards can be a Passport copy, Driving License copy, Aadhar card or any Photo ID document.
- Purchase Order Form – We will send Purchase Order Form through mail once you decide to purchase medicine through us. This needs to be filled, signed, and sent along with other documents mentioned above.
Why do you need prescription?
We do not provide assistance for OTC (Over Counter) medicines. Our suppliers deal in Prescription medicine/drugs only. We cannot sell such medication without a prescription. Therefore, we need an authentic prescription from a practising Medical Doctor’s ( Registered Medical Practitioner).
What if I don’t have the prescription at the time of ordering?
We can send medicine only after receiving a prescription written by Medical Practitioner. We cannot dispense the medicine without a valid prescription. If you do not have a prescription when ordering a medicine, kindly consult your Physician before ordering your requirements.
What is the guarantee of the quality of the product?
We source medicine from authorized distributors of the company. Our company promoters are leading voices in providing access to difficult-to-get medicine. In India and some Asian countries, the medicine contents will be sealed and accompanied by the Prescribing Information.
What are the shipping charges?
Shipment Charges includes Logistic cost, documentation and NOC clearance from authority. Shipment charges depend on quantity, country and product. Some products that require shipment under temperature-controlled (between 2-8C) will cost more than products shipped at an average temperature.
What the process for order confirmation?
Process of Order confirmation
Receiving your Purchase Order Form along with all documents (copy of Prescription & Patient’s ID Card) Upon receiving this confirmation, We will raise a Pro-Forma Invoice containing medicine details, price, logistic cost, and all other applicable charges. Pro-Forma Invoice will also have our license number, contact, and Bank details to proceed further. You will be required to make an online payment using the bank details mentioned in Pro-forma Invoice. Medicine will be courier once money is received in the company account. We will provide a courier tracking Details over email.
Medicant Healthcare Services
Deal in Different Types of
Cancer’s Medications
Medicant Healthcare Deal in different Types of Cancer s namely Blood Cancer, Breast Cancer, Gastrointestinal Cancer, Respiratory/Lung Cancer, Skin Cancer and more…
Plan
Retirement Plans
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Grow
Impact Investing
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Manage
Estate Planning
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Manage
Portfolio Management
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Partnership
Risk Management
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Growth
Mergers & Acquisitions
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